“See What the Regulator Sees in Your Data"
PeerPath highlights TSM gaps, benchmarks your performance, and helps execs lead with confidence. This is your strategic view of housing performance.
No pressure. Just a helpful walkthrough of what PeerPath offers.
"Why Leaders Choose PeerPath"
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Built using the same public data the Regulator sees
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Puts your performance in context, not isolation
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Highlights risks before they become reputational
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Requires zero internal effort, insight delivered straight to you - no delays
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Developed in partnership with Direct Works Group and Nolijwork, trusted names in social housing
"What Happens If You Don’t Look?"
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Regulatory reviews are already underway
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First impressions are hard to undo
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Low tenant satisfaction + high compliance = red flags
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Your board, your regulator, and your tenants all want answers
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You won’t know how you compare until someone else tells you!
PeerPath puts you back in control.
What’s Inside the Peer Insight Pack
See where you stand. Spot the gaps. Act with confidence.
EXECUTIVE INSIGHT SUMMARY
A plain-English breakdown of your performance story — risks, highlights, and trends. Ideal for senior teams and board briefings.
PEER BENCHMARKING TABLES
See where you stand against similar organisations — by size, region, and service area. Clear tables, real context.
POLAR PERFORMANCE CHARTS
Instantly visualise your strengths and gaps across all key tenant satisfaction and management KPIs.
SATISFACTION BREAKDOWN
Understand what’s driving sentiment behind your scores — and where the hidden issues are.
SECTOR COMPARISONS
See your repairs, complaints and service profile in the wider context of national performance trends.
METRIC ANALYSIS
Unpack every KPI. See what’s improving, what’s stalling, and where attention is needed.
BUILD YOUR OWN PEER GROUP
Want to compare yourself directly with selected providers?
We can create custom peer groups for more relevant insight, ideal for regional clusters or like-for-like organisations.
We’ll show you how this works during the call.
Performance in Context
Each PeerPath Insight Pack includes powerful, tailored charts, but more importantly, we explain what they mean.
See exactly where you stand across TSMs, compliance, and service delivery compared to your peers.
- Grouped by size, region, and national average
- Highlighting your performance quartiles
- With commentary to guide your leadership team
No more guesswork. No more spinning numbers. Just clear insight.
What They Said In The Pilot
"It bridges the gap between tenant perception and operational truth"
- Jo Whittall, Chief Operations Office, Clúid Housing
"This isn’t just benchmarking — it’s insight with teeth."
- Phil Pemberton (MD of Property Services at Riverside)
Russell Thompson FCIOB
“PeerPath isn’t just a benchmarking tool — it’s the start of a new way of seeing.”
For years, we've all relied on fragmented reports, siloed dashboards, and superficial comparisons. PeerPath changes that. It brings everything together into one insight-rich, sector-specific model that doesn’t just show you what’s happening — it shines a light into the darkest corners of your performance where inefficiencies are quietly costing time, money, and tenant trust.
What makes this different isn’t just the depth — it’s the clarity. This pack tells you where you stand, how you compare, and most importantly, what needs to change.
We’re proud to have co-developed this with the data specialists at NolijWork, whose analytics expertise has helped us build something truly sector-leading.
PeerPath is just the beginning. We're creating a dynamic, evolving benchmarking model that will raise the bar on insight and accountability for every provider — and give housing professionals the confidence and evidence they need to lead real improvement.
— Russell Thompson, Chief Executive, Direct Works Group
Frequently Asked Questions
How does PeerPath actually help us?
PeerPath gives you clarity on your performance, context on how you compare, and confidence to lead improvement. It surfaces blind spots and strengths in one independent insight pack—no disruption, no fuss.
Is this just about the Regulator?
Not at all. While PeerPath aligns with what regulators look at, it's really about helping you own your performance story—on your terms. This is for leadership teams who want to improve, not just comply.
What if our data isn’t perfect?
That's okay—most providers are still joining the dots. PeerPath is designed to work with the data you have, helping you understand where the gaps are and what matters most..
What kind of organisations is this for?
We work with housing providers of all sizes—from ambitious small housing associations to large regional landlords. If performance matters to you, PeerPath will give you the insight to lead it.
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